Effective Date: January 1, 2026 | RepreWind AI Dev / ShortFormFactory
Summary: We offer a 7-day refund window after your first paid charge. Trial users are never charged. Contact us before initiating any chargeback.
ShortFormFactory offers a 30-day free trial with no credit card required. You will never be charged during your trial. Refunds are not applicable to trial accounts.
If you are charged on a paid plan and are unsatisfied with the Platform, you may request a refund within 7 days of your first billing date by contacting support@shortformfactory.com.
To be eligible, you must:
Refunds will not be issued in the following cases:
You agree to contact us at support@shortformfactory.com before initiating a chargeback or dispute with your payment provider. We will respond within 1 business day and work to resolve the issue.
Initiating an unauthorized chargeback may result in permanent account termination. We reserve the right to contest any chargeback with full documentation of service delivery.
Email support@shortformfactory.com with the subject line “Refund Request” and include your account email and reason. We will process approved refunds within 5–10 business days to your original payment method.